Frequently Asked Questions

Find answers to common inquiries with our comprehensive list of frequently asked questions. From account creation to payment methods and more, we've got you covered. Access the information you need to enhance your online casino experience and make informed decisions. Browse through our FAQs and embark on a smooth and hassle-free gaming journey.

How do I choose a reputable online casino?

When selecting an online casino, consider factors such as licensing, regulatory compliance, reputation, game variety, security measures, and customer reviews.

What is a casino bonus?

A casino bonus is a promotional offer provided by online casinos to attract and reward players. It can come in various forms, such as welcome bonuses, no deposit bonuses, free spins, or match bonuses.

What are wagering requirements?

Wagering requirements are conditions attached to casino bonuses that specify the number of times a bonus or deposit amount must be wagered before any associated winnings can be withdrawn.

How can I meet wagering requirements?

To meet wagering requirements, you need to place bets using the bonus funds or deposit amount as specified by the casino. Each casino has its own wagering contribution for different games, so be sure to check the terms and conditions.

What payment methods can I use to make deposits at online casinos?

Online casinos typically offer a range of payment methods, including credit cards, debit cards, e-wallets, bank transfers, prepaid cards, and even cryptocurrencies like Bitcoin.

How long do deposits take to process?

Deposit processing times vary depending on the payment method chosen. Credit card and e-wallet deposits are usually instant, while bank transfers may take a few business days to complete.

Can I withdraw my winnings using the same method I used for depositing?

In most cases, online casinos allow you to withdraw funds using the same method you used for depositing. However, some casinos may require an alternative withdrawal method if the deposit method is not available for withdrawals.

How long does it take to receive my winnings?

Withdrawal processing times can vary depending on the casino and the chosen withdrawal method. E-wallet, crypto withdrawals are typically the fastest, with funds usually credited within 24 hours. Bank transfers may take a few business days to process.

Are there any withdrawal limits?

Many online casinos have withdrawal limits in place to ensure responsible gambling and comply with anti-money laundering regulations. These limits can vary depending on the casino and the player's account status.

How do I claim a casino bonus?

To claim a casino bonus, you typically need to meet the specified requirements, such as making a qualifying deposit or entering a bonus code during the registration process or at the cashier.

Can I withdraw a bonus without meeting the wagering requirements?

Generally, bonus funds cannot be withdrawn until you meet the specified wagering requirements. Attempting to withdraw bonus funds before meeting the requirements may result in the bonus being forfeited.

Are online casinos fair?

Reputable online casinos utilize random number generators (RNGs) to ensure fair and unbiased game outcomes. Additionally, they are audited by independent testing agencies to verify the fairness of their games.

What is a loyalty program?

A loyalty program is a rewards system offered by online casinos to incentivize and appreciate their loyal players. It typically involves earning loyalty points through regular play, which can be redeemed for various rewards and benefits.

Can I play online casino games on my mobile device?

Yes, many online casinos offer mobile-compatible platforms that allow you to play your favorite games on smartphones and tablets. Mobile gaming provides the flexibility to enjoy casino games on the go.

What should I do if I encounter a problem at an online casino?

If you experience any issues while playing at an online casino, the best course of action is to contact their customer support team. They are trained to assist you and resolve any problems you may encounter.

Hottest Bonuses

1
[5/5] Starda
5 / 5
  • Cryptocurrency Use
  • Regular Promotions
  • Smartphone Friendly

100% First Deposit Bonus

Up to 600$ +500 Free Spins

Min. deposit 20$
Claim Bonus

18+ new players only. Deposit needed. Bonus time-limited. Wagering and game limits apply. Max bets and wins are capped. Free spins time-bound. Gamble responsibly. Read the full terms on the casino's website.

Key Features

  1. Language Support: The casino is multilingual, making it accessible to players from different countries.

  2. Licensing: Licensed by the Government of Curacao, this adds a level of oversight and regulation.

  3. Device Compatibility: Accessible through web browsers on computers and also optimized for mobile devices.

  4. Payment Options: Supports a wide range of payment methods, including cryptocurrencies, with varying withdrawal limits based on your account status.

  5. Customer Support: Multiple channels for support, including 24/7 live chat, email, and Telegram.

  6. Game Catalogue: A wide selection of games across different categories, provided by multiple software providers.

  7. Responsible Gambling: Some level of commitment to responsible gambling, although details are limited.

Points to Consider

  1. Licensing: As with other casinos regulated by the Government of Curacao, it's worth noting that this jurisdiction is not considered as stringent as some others like the UK or Malta.

  2. Withdrawal Verification: The process seems to require multiple checks, especially for larger amounts, which could potentially slow down the withdrawal process.

  3. Limited Information: The casino seems to have a commitment to responsible gambling but doesn't provide a lot of details. Tools for responsible gaming should be clearly detailed for the benefit of the players.

  4. Source of Funds Confirmation: Withdrawing an amount greater than €10,000 will require you to confirm the source of your funds, which might be an additional hurdle for some.

  5. Customer Support: While 24/7 support is commendable, the effectiveness of using a translator for non-English speakers is uncertain.

Overall, Starda Casino seems to offer a wide variety of games and features that would cater to both new and seasoned players. The platform also seems to take security and customer support seriously, providing multiple options for contact. As always, potential players should read reviews and perhaps start with smaller wagers until they become comfortable with the platform.



    Pros
  • Cryptocurrency Use
  • Regular Promotions
  • Smartphone Friendly

  • Launched

    2022

  • Restricted Countries

    Afghanistan, Aruba, Belarus, Curaçao, Cyprus, Côte d’Ivoire, Denmark, Estonia, Ethiopia, France, French Guiana, Greenland, Guadeloupe, Iran, Iraq, Israel, Italy, Jordan, Macau, Malta, Martinique, Mayotte, Netherlands, North Korea, Oman, Pakistan, Portugal, Puerto Rico, Romania, Réunion, Saba, Saint Martin, Sint Maarten, Spain, Sweden, Switzerland, Syria, U.S. Minor Outlying Islands, United Kingdom, Yemen

  • Languages

    English, French, Russian, German, Portuguese, Spanish

  • Accepted Currencies

    Russian rubles, Euros, Kazakhstani tenges, Ukrainian hryvnias

  • Licences

    Curacao

  • Characteristics

    Crypto Casino, Instant Play, Live Casino, Mobile, Sports

  • E-Mail

    [email protected]

  • Min. deposit

    20$

2
[5/5] Izzi Casino
5 / 5
  • Quick Withdraws
  • Fair Play Certified
  • Top Payout Rates

Up To 300$

100% First Deposit Bonus

Min. deposit 20$
Claim Bonus

18+ new players only. Deposit needed. Bonus time-limited. Wagering and game limits apply. Max bets and wins are capped. Free spins time-bound. Gamble responsibly. Read the full terms on the casino's website.

Overview of Izzi Casino

Introduction to Izzi Casino: Izzi Casino serves as a comprehensive online gaming platform that boasts a diverse selection of games, including video slots, table games, and live casino sessions. With the guarantee of full licensing by the Curacao Government, the platform ensures user safety with advanced SSL encryption. It caters to various users by being accessible on multiple platforms, from web browsers to modern mobile devices like iPhone and Android, and supports numerous languages.

Payment Procedures at Izzi Casino: Izzi Casino offers a wide range of deposit and withdrawal methods, though the exact methods may differ based on the user's location. The standard minimum transaction is set at 10 EUR. Alongside this, users can explore the array of bonuses available on the site. One key feature is the absence of transaction charges. The withdrawal amount and frequency depend on several factors:

  • User status, which determines daily, weekly, and monthly limits.
  • The chosen payment mode, as certain modes may have their own restrictions.
  • The need for verification before initiating a withdrawal, especially for larger amounts or for withdrawals exceeding 1200 EUR.

Customer Assistance at Izzi Casino: Customer support is a top priority for Izzi Casino. Players can reach out via live chat or email, both operational 24/7. The live chat feature ensures direct connection to trained representatives, eliminating wait time. While English remains the primary language for communication, translation services are available for other languages.

Gaming Selection at Izzi Casino: The platform offers an extensive collection of games, ranging from online slots to live sessions. With its user-friendly interface, players can seamlessly navigate to find their game of choice. Games have been sourced from renowned software creators, ensuring quality and diversity. For those inclined towards live casino experiences, options abound, with offerings from notable entities like Evolution Gaming and Lucky Streak.

Responsible Gaming at Izzi Casino: Izzi Casino stands firm in its commitment to promoting responsible gambling. To this end, the platform provides detailed resources and tools geared towards educating players on the potential risks associated with gambling. There is also an emphasis on the prevention of underage gambling and awareness of legal restrictions. For those feeling the need to take a step back, the casino offers self-exclusion options and provides an online questionnaire to help users evaluate their gambling habits.



    Pros
  • Quick Withdraws
  • Fair Play Certified
  • Top Payout Rates

  • Launched

    2021

  • Restricted Countries

    Afghanistan, Aruba, Belarus, Curaçao, Cyprus, Côte d’Ivoire, Denmark, Estonia, Ethiopia, France, French Guiana, Greenland, Guadeloupe, Iran, Iraq, Israel, Italy, Jordan, Lithuania, Macau, Malta, Martinique, Mayotte, Netherlands, North Korea, Oman, Pakistan, Portugal, Puerto Rico, Romania, Réunion, Saba, Saint Martin, Samoa, Slovakia, Spain, Switzerland, Syria, United Arab Emirates, United Kingdom, Yemen

  • Languages

    English, French, German, Portuguese, Spanish, Russian

  • Accepted Currencies

    Brazilian reals, Canadian dollars, Euros, Russian rubles, US dollars, Kazakhstani tenges, Ukrainian hryvnias

  • Licences

    Curacao

  • Characteristics

    Crypto Casino, Instant Play, Live Casino, Mobile, Sports

  • E-Mail

    [email protected]

  • Min. deposit

    20$

3
mBit Casino
5 / 5
  • Legal Compliance
  • Crypto Payments
  • Quick Cashouts

100% Deposit Bonus

+100 Free Spins

Min. deposit 20
Claim Bonus

18+ new players only. Deposit needed. Bonus time-limited. Wagering and game limits apply. Max bets and wins are capped. Free spins time-bound. Gamble responsibly. Read the full terms on the casino's website.

Restricted Countries and Territories
mBit Casino welcomes players from around the world. However, players from certain countries are blocked from playing games from particular developers, including the live casino. The full list of restricted countries is available under "more details".

Virtual Games
mBit Casino features over 1000 games in total, and about half of those are slots. The casino has leading video slot titles from popular developers Play’n GO and Betsoft. Among these are games like After Night Falls slot, Arrival slot, Wild Blood slot, Heist slot, and many more. Many of these even offer progressive jackpots.

Although it features a live dealer room, mBit Casino also has plenty of virtual table games for those looking for fast-paced action. These include traditional table games like various Roulette and Blackjack variants, as well as others like Pai Gow Poker, Baccarat, Triple Edge Poker, Red Dog, Top Card Trumps, Let It Ride, Caribbean Stud, Craps, and many more.

mBit Casino is also home to a number of video pokers and specialty games. Players can put their skills to the test in drawing for the best hand possible in a very diverse range of video poker variants like Aces & Faces, Deuces Wild, Jacks or Better, Bonus Poker, Split Way Royal, Tens or Better, Jackpot Poker, and more. The site also features a few Keno games and scratch cards for players who want a lucky shot at a huge win.

Live Games
One of mBit Casino’s biggest attractions is its live dealer casino. Here, players can connect with a real live dealer and enjoy a game of Baccarat, Blackjack, or Roulette in either English or Spanish. These tables offer a wide range of available bet sizes and virtually unlimited seating to ensure that every kind of player can enjoy the experience.

Mobile Gaming
mBit Casino has a mobile optimized website which can be accessed from a range of Android and iOS devices. The casino relies on state-of-the-art technologies and eye-catching details created to attract players and provide them an unforgettable gaming experience.

Support
mBit Casino has live chat associates available directly through their website 24/7 to answer questions instantly. Players just have to click the live chat button on the bottom window pane to connect. Outside of these hours (which can vary), players can simply leave the casino a message and expect an email reply by the next business day in most cases.

Security and Fairness
mBit Casino takes reasonable precautions to protect its players. The entire website is encrypted with 128-bit SSL encryption, which makes it practically impossible for anyone to read sensitive information. Additionally, since the site uses bitcoins only, players don’t have to worry about getting their credit card information or bank account data stolen.



    Pros
  • Legal Compliance
  • Crypto Payments
  • Quick Cashouts

  • Launched

    2014

  • Languages

    English, German

  • Accepted Currencies

    Bitcoin, Litecoin, Dogecoin, Bitcoin Cash, Tether, Ethereum

  • Characteristics

    [email protected]

  • E-Mail

    [email protected]

  • Min. deposit

    20